"We make it easy to go Green!"
TM
Ecoroot P.O. Box 5604, Emerald Isle, NC 28594 347 Star Hill Drive, Cape Carteret, NC 28584 Phone or fax 252-393-2548 |
| We accept PayPal or credit cards over the internet, or you can phone or fax your order to 252-393-2548, or simply mail in a check. Wholesale accounts can set up a charge account. Can we help? Call us or email us if we can answer any questions or help you in any way! |
ecoroot offers eco-friendly 'green' choices for reusable bags and bottles. We believe we
offer the best values on the market today! Here are some common questions. Please email
us if you have others. We love hearing from you!
Retailers: Click here for information on customizing the logo pocket on your bags.
QUESTION: I like how the mesh pocket bag arrived so neat in the pocket. How do you fold it
like that?
ANSWER: ecoroot mesh pocket bags can be scrunched up and then shoved into the pocket,
or if you want to keep it neat like you received it, here's how to fold it (click here for photo
demonstration):
QUESTION: How do I wash my folding pocket bags?
ANSWER: One of the best things about ecoroot reusable pocket bags are that they are so
easy to wash! You can toss them into the washer. They come out almost dry, but if need be,
you can also put into the dryer on low heat. My favorite way to wash the polyester mesh is in the
dishwasher (top rack only). The mesh holes allow for great suds penetration. Regardless of
the method, be sure to wash them out of their pockets for thorough cleaning. ecoroot folding
pocket bags are made from 100% polyester mesh.
QUESTION: Is there a warranty on ecoroot products?
ANSWER: ecoroot products are designed to hold up to regular use. The bags can hold up to
20 pounds each. Consumers have a one year warranty, and those who buy from our website
also get a thirty day money back guarantee. Simply return the bag with proof of purchase.
Wholesale purchasers have a built-in 2% Destroy-in-Field Allowance. For more details, click
here for Wholesale Defective Policy.
QUESTION: How long does it take to ship my order?
ANSWER: Consumers: In-stock bags from the warehouse usually ship within 48 hours,
assuming prepayment or approved credit. For wholesale sales: It can take up to two weeks to
process a credit application, depending on the response speed of your references. If we are
unable to ship your order within two weeks, we will email you with an anticipated ship date to
make certain that the delay is acceptable to you. Please make a note on the comments section
of your order form if up to a two week delay is not acceptable. Custom orders may take as long
as 90 days from final approval of the order.
If you have any other questions not answered here, please email us.
offer the best values on the market today! Here are some common questions. Please email
us if you have others. We love hearing from you!
Retailers: Click here for information on customizing the logo pocket on your bags.
QUESTION: I like how the mesh pocket bag arrived so neat in the pocket. How do you fold it
like that?
ANSWER: ecoroot mesh pocket bags can be scrunched up and then shoved into the pocket,
or if you want to keep it neat like you received it, here's how to fold it (click here for photo
demonstration):
- With pocket facing down, fold sides of bag towards center so that the handles are now
over the middle of the bag - Fold top two handles down
- Roll the bottom up one third
- Roll the bottom up another third; and then the final third
- Roll (that's the trick!) the bag into the pocket by holding open the lip, and then rolling the
bag inside. Use your thumbs and fingers to smooth out. Takes about 10-15 seconds.
QUESTION: How do I wash my folding pocket bags?
ANSWER: One of the best things about ecoroot reusable pocket bags are that they are so
easy to wash! You can toss them into the washer. They come out almost dry, but if need be,
you can also put into the dryer on low heat. My favorite way to wash the polyester mesh is in the
dishwasher (top rack only). The mesh holes allow for great suds penetration. Regardless of
the method, be sure to wash them out of their pockets for thorough cleaning. ecoroot folding
pocket bags are made from 100% polyester mesh.
QUESTION: Is there a warranty on ecoroot products?
ANSWER: ecoroot products are designed to hold up to regular use. The bags can hold up to
20 pounds each. Consumers have a one year warranty, and those who buy from our website
also get a thirty day money back guarantee. Simply return the bag with proof of purchase.
Wholesale purchasers have a built-in 2% Destroy-in-Field Allowance. For more details, click
here for Wholesale Defective Policy.
QUESTION: How long does it take to ship my order?
ANSWER: Consumers: In-stock bags from the warehouse usually ship within 48 hours,
assuming prepayment or approved credit. For wholesale sales: It can take up to two weeks to
process a credit application, depending on the response speed of your references. If we are
unable to ship your order within two weeks, we will email you with an anticipated ship date to
make certain that the delay is acceptable to you. Please make a note on the comments section
of your order form if up to a two week delay is not acceptable. Custom orders may take as long
as 90 days from final approval of the order.
If you have any other questions not answered here, please email us.
Frequently Asked Questions
ecoroot
TM
| Reusable Shopping Bags and Bottles * Retail * Wholesale * Custom * |
We make it easy to go "Green"!
TM
| Copyright 2008 by ecoroot ecoroot, "We make it easy to go "Green"!, "The bag you don't forget!" and "Paper, Plastic,... or Planet?" the mesh fabric and self-storing logo pocket are trademarks of ecoroot. All rights reserved. Privacy Statement Webmaster |